'BUSINESS PROCESS TRANSFORMATION & OPERATION EXCELLENCE' Masterclass
8 – 9 October 2015 Optimizing & Transforming Business Process to Achieve Operational Excellence, Enrich Customer Experience & Increase Revenue Growth (การบรรยายใช้ภาษาไทย) |
To survive in this difficult time, companies need to improve, optimize and transform their business processes in order to increase operational productivity & efficiency to achieve cost saving goals, while continuing to provide product quality and service to their customers.
'Business Process Transformation & Operation Excellence initiatives' are the impactful business agenda, unfortunately many organizations often fails during the implementation stage.
'BUSINESS PROCESS TRANSFORMATION & OPERATION EXCELLENCE' Masterclass, 8 - 9 October 2015, is designed to introduce practical and creative tools for Business Transformation & Operation Excellence. The course provides must-have principles and framework of innovative tools that are crucial for breakthrough business performance & operation excellence. After attending, participants will be equipped with effective tools to innovate, transform, redesign or solve business processes, achieve operation excellence and improve business performance.
8 October 2015| DAY ONE MASTERCLASS: FUNDAMENTAL & PRACTICAL
Day One program covers concepts, tools, lessons learned and success stories across multiple markets and industry sectors. Case study & examples will be shared to demonstrate results in the following areas.
• Establish the right framework to adopt & implement 'Business Transformation'
• Making the right project choice for early wins and maximizing customer value
• Maintaining and supporting process gains and increased productivity
• Maximising the potential of 'Business Transformation' across the whole enterprise
9 October 2015| DAY TWO REAL CASES & BEST PRACTICES
Day Two Program Covers Real Cases in Driving Successful Business Process Transformation & Operation Excellence
• Taking organization's goal to design process transformation roadmap
• Understanding core value-creating process(s) in your business
• Identifying what to be transformed towards operational excellence
• Assigning responsible teams and supporting organizations to drive transformation
• Creating business process transformation plans & strategies
• Common problems when implementing business process transformation plans
• Breaking Barriers of Business Process Transformation in Practice
• Common obstacles in putting BPT in place in your organization
• Recommendations to avoid and overcome problems in driving BPT
MEET, LEARN, CONSULT & CONNECT WITH TOP-NOTCH EXPERTS
• BMG (Thailand) | Dr. Suriya Lertwattanapongchai, Master Black Belt
• SCB | Ms. Salisa Hanpanich, EVP - Channel Strategic Planning & Branch Transformation
• DHL Supply Chain, Thailand | Ms. Supan Wonganun, Director - Operations Excellence
• StatsChipPac Limited SGP | Mr. Issra Sivakul, Former Vice President & General Manager
• Big C Supercenter| Mr. Pree Suvimolthirabutr, Former Director, Financial Task Force
• Pfizer Thailand | Ms. Aurarat Saisorn, Former HR Director
• Bumrungrad Hospital PCL.| Mr. Vikrom Kongsakulyanond, ADD, Clinical Support Services
KEY BENEFITS OF ATTENDING
• Recognize the business process transformation as competitive differentiators
• Understand the more integrated approach involving people, processes and technology
• Learn better quality, shorter delivery timeframes and significant pricing concessions
• Gain clarity around the key business processes that leads to the most dramatic results
• Acquire How to fulfill customers demands by improving processes, quality & reduce costs
• Know how to drive the sustainability of process transformation throughout the business
WHO SHOULD ATTEND
Business Process Transformation & Operation Excellence' cut through all levels of an organization. Anyone engaged as a process owner or process transformation team leader - in any market or industry - will benefit from this event. Key positions are:
- Business Process Improvement & Management, Business Transformation,
- Green Belt, Black Belt, Master Black Belt,
- Service Quality, Operational Design/ Development,
- Strategic Corporate Planning, Customer Service,
- Project Managers, Project Leaders & Operational Excellence, Project Owners, Project Champions
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